General Administration

Security and Compliance

• Understanding Spot AI's Hybrid Storage System: Local and Cloud Storage
• Regulatory Compliance
• Audit Logs

User Access and Management

• Resetting your Dashboard Password
• User Role Based Access Controls (RBAC)
• Camera groups: Camera specific access control to specific users
• Adding bulk users and setting up Single Sign-on (SSO) Integration
• Logging in to the Spot Dashboard
• Adding New Users in Spot AI

Networking

• Understanding the Video Stream Data Flow: Camera to IVR to User Device
• Info on Daisy Chaining Switches
• PoE Switch Recommendation for Spot AI Setup
• Understanding Direct vs. Routed Connection Methods for Spot IVR-Camera Integration
• Understanding Spot AI Recommended Network Topologies
• Upstream Firewall Configuration Information

Support

• Reaching Out to Spot AI Support
• Spot IVR return instructions
• Onboarding FAQ
• Installing a Replacement IVR
• Warranty and RMAs
• Dashboard Browser Compatibility

See all 7 articles

Troubleshooting

• Collecting HAR and Console logs
• Using the VLC media player to verify RTSP streams

Tutorials

• Dashboard Tutorial Videos