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Knowledge Base
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Knowledge Base
General Administration
General Administration
Security and Compliance
Understanding Spot AI's Hybrid Storage System: Local and Cloud Storage
Regulatory Compliance
Audit Logs
User Access and Management
Custom User Role Based Access Controls (RBAC)
Resetting your Dashboard Password
Camera groups: Camera specific access control to specific users
Adding bulk users and setting up Single Sign-on (SSO) Integration
Logging in to the Spot Dashboard
Adding New Users in Spot AI
Networking
Understanding the Video Stream Data Flow: Camera to IVR to User Device
Info on Daisy Chaining Switches
PoE Switch Recommendation for Spot AI Setup
Understanding Direct vs. Routed Connection Methods for Spot IVR-Camera Integration
Understanding Spot AI Recommended Network Topologies
Support
Contacting Spot AI Support
Pre-Trial Setup Instructions
Order Additional Equipment
Spot AI Pricing
Spot IVR return instructions
Onboarding FAQ
See all 10 articles
Troubleshooting
Collecting HAR and Console logs
Using the VLC media player to verify RTSP streams
Tutorials
Dashboard Tutorial Videos