Logging into the Camera GUI
Note: This guide uses Spot AI cameras. If you are using cameras from another vendor you can access the cameras same way as mentioned below (steps 1-5), but may see different menus and options changing video and audio settings.
- Bring the camera online using DHCP IP and authenticate it on the Spot AI dashboard (if the camera is already online, skip to Step 2)
- On the Spot AI Dashboard, navigate to the Configure Tab > Location and select "Edit Location"
- Navigate to the Cameras tab and click on the camera for which you want to change the settings
- Click on "Native Camera Config" and choose either Local or Remote > Navigate
- Enter the camera username and password in order to access the camera's GUI
Changing Camera Resolution
- In the camera GUI, navigate to Setup > Video & Audio and select the sub-option for "Video", or Configuration > Video
- The recommended video resolution for cameras to have a better video quality with Spot system should be as followed:
For Appliances starting with sn5a and up, and enterprise Appliances (snae, snea, snae2):
- Video Encoding: H.265/H.264 (H.264 is acceptable if H.265 is not an option)
- Video resolution: Up to 5MP (2560x1920 [4:3] or 2880x1620 [16:9])
- FPS: 15
- Rate Control/Bitrate Type: CBR (Constant)
- Bitrate: 2048 Kbps
- I-Frame Rate: 15 (should match FPS, may not be an available setting)
For Appliances starting with sn4e and up:
- Video Encoding: H.265/H.264 ((H.264 is acceptable if H.265 is not an option))
- Video resolution: Up to 2MP (1920x1080)
- FPS: 15
- Rate Control/Bitrate Type: CBR (Constant)
- Bitrate: 2048 Kbps
- I-Frame Rate: 15 (should match FPS, may not be an available setting)
3. Save the changes, you should now see them reflected in the Spot AI Dashboard
Here is video guiding how to remotely change camera resolution
We hope this article was useful to you, please leave us a comment or feedback as it will help us improve our customer support center.
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