PTZ Support

PTZ capable cameras from the following vendors are currently supported: Dahua, Hanwha, Hikvision, Lorex, Reolink, Foscam, and Axis.

Example Models

Dahua SD22404T-GN

Hanwha XNP-6120H

Hikvision PTZ Camera DS-2DE2A404IW-DE3

Lorex LNZ44P4

Reolink RLC-823A

Foscam SD2X

Axis M5000

Enabling PTZ support

Support can be enabled for an organization on the settings page:

Native Camera Configuration

PTZ uses ONVIF standard protocols to control the cameras. Enabling and configuring ONVIF differs per vendor.

Axis

ONVIF is disabled by default. ONVIF users are separate from web users. The ONVIF user must have "Administrator” level access. Access this setting by clicking "Settings" > System > ONVIF

Dahua

ONVIF is enabled by default. The default admin user can be used for ONVIF. No setup required.

Hanwha

ONVIF is enabled by default. ONVIF users are separate from the admin user. Use the "Default" profile when creating the ONVIF user.

Hikvision

ONVIF is disabled by default. ONVIF users are separate from web users. The ONVIF user must have “Operator” or “Administrator” level access.

Configuration

After enabling PTZ support for an organization, supported vendor cameras will allow for the configuration of ONVIF credentials during camera setup:

Note: ONVIF credentials are not verified during configuration. Incorrect credentials will appear as errors in the console during use in the Live Player. Some vendors will lock access after too many failed log in attempts.

Use

Just point and click!

Note: PTZ functionality is not supported on the mobile app. Additionally, only one user may access the PTZ controls on each camera at one time.