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Configure NTP on Spot AI Cameras

  • Updated
 

This guide aims to instruct users on how to enable the Network Time Protocol (NTP) on various Spot AI camera models. The application of NTP settings largely depends on whether your cameras have internet access. Cameras connected to the internet can utilize any public NTP server address, while cameras without internet access can use the Spot AI appliance as the NTP server.

Scenario 1: Cameras with Internet Access

Here's how to set NTP on cameras with MAC addresses beginning with b4:4d:43: 

  1. Access the camera's configuration page and log in.
  2. Navigate to 'Configuration'.
  3. In the common box located on the left, click 'Device' then 'Date and Time'.
  4. Toggle NTP on
  5. Enter the NTP Server Address of your choice (test to confirm it works):
    • time.google.com
    • time.windows.com
    • time.apple.com
    • time.nist.gov
  6. Set the 'Update Interval (seconds)' to 600 or more.

Here's how to set NTP on cameras with MAC addresses beginning with 0c:cc:47: 

  1. Access the camera's configuration page and log in.
  2. Navigate to 'Setup'.
  3. In the common box located on the left, click 'Time'.
  4. Enter the NTP Server Address of your choice (test to confirm it works):
    • time.google.com
    • time.windows.com
    • time.apple.com
    • time.nist.gov
  5. Set the 'Update Interval (seconds)' to 600 or more.
  6. Click 'Save'.

Here's how to set NTP on cameras with MAC addresses beginning with 2c:6f:51: 

  1. Access the camera's configuration page and log in.
  2. Proceed to 'Configuration'.
  3. Navigate to 'System > System Configuration'.
  4. Open 'Time Settings'.
  5. Change SNTP to 'Customize' for setting NTP.
  6. Enter the NTP Server Address of your choice (test to confirm it works):
    • time.google.com
    • time.windows.com
    • time.apple.com
    • time.nist.gov
  7. Ensure 'NTP auto-time' is switched to 'On'.
  8. Set the 'Time Interval' according to your preference for time sync frequency (generally between 10 and 60 minutes).
  9. Click 'Save'.

Scenario 2: Cameras DON'T have internet access

Here's how to set NTP on cameras with MAC addresses beginning with b4:4d:43: 

  1. Access the camera's configuration page and log in.
  2. Navigate to 'Configuration'.
  3. In the common box located on the left, click 'Device' then 'Date and Time'.
  4. Toggle NTP on
  5. Set the NTP Server Address to the Spot AI appliance IP address
    • This is typically the IP address on the appliance where the first three octets match that of the camera.
    • Ex. Appliance IPs: 192.168.4.3 and 10.10.5.3, Camera IP: 192.168.4.6
    • 192.168.4.# matches both the camera's IP and the appliance's IP, therefore 192.168.4.3 (the appliance IP) would be the correct IP to use for the NTP server on the camera.
    • More information about NTP on the Spot AI Appliance.
    • If you're unsure about which IP to use, contact your network administrator or Spot AI Support.

Here's how to set NTP on cameras with MAC addresses beginning with 0c:cc:47: 

  1. Access the camera's configuration page.
  2. Log into the camera
  3. Go to 'Setup'
  4. Go to Common box on the left and click on 'Time'
  5. Set the NTP Server Address to the Spot AI appliance IP address
    • This is typically the IP address on the appliance where the first three octets match that of the camera.
    • Ex. Appliance IPs: 192.168.4.3 and 10.10.5.3, Camera IP: 192.168.4.6
    • 192.168.4.# matches both the camera's IP and the appliance's IP, therefore 192.168.4.3 (the appliance IP) would be the correct IP to use for the NTP server on the camera.
    • More information about NTP on the Spot AI Appliance.
    • If you're unsure about which IP to use, contact your network administrator or Spot AI Support.
  6. Click 'Save'

Here's how to set NTP on cameras with MAC addresses beginning with 2c:6f:51: 

  1. Access the camera's configuration page.
  2. Log into the camera
  3. Go to 'Configuration'
  4. Go to 'System' > 'System Configuration'
  5. Go to 'Time Settings'
  6. To set NTP to the Spot AI appliance, change 'SNTP' to 'Customize'
  7. Set the custom field to the IP address of the appliance that is reachable from the camera.
    • This is typically the IP address on the appliance where the first three octets match that of the camera.
    • Ex. Appliance IPs: 192.168.4.3 and 10.10.5.3, Camera IP: 192.168.4.6
    • 192.168.4.# matches both the camera's IP and the appliance's IP, therefore 192.168.4.3 (the appliance IP) would be the correct IP to use for the NTP server on the camera.
    • More information about NTP on the Spot AI Appliance.
    • If you're unsure about which IP to use, contact your network administrator or Spot AI Support.
  8. Make sure 'NTP auto-time' is set to 'On'
  9. Set the 'Time Interval' to however often you would like the camera to sync time (usually somewhere between 10 and 60 minutes)
  10. Click 'Save'

ntpcamera.png

Note: The appliance can be used as an NTP server for all cameras that support NTP in their configuration page. The steps for other brands and models will be similar but may have different menu options to get to the NTP setting.

 

Here is video showing How to configure NTP on camera:

  

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