Warranty and RMAs

If your Spot AI device fails and the problem can't be resolved through troubleshooting, please contact support to assist with finding a resolution. Once Support determines the device has failed, a replacement device can be sent out free of charge with a pre-paid return shipping label so the defective equipment can be returned.

All Spot AI equipment is covered by an industry-leading 100% warranty for as long as the equipment is licensed.

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